How It Works

The Guaranteed Ride Home (GRH) program provides commuters who carpool, vanpool, ride transit, bike, or walk, three or more days a week with six (6) free Lyft or taxicab rides per year to use in the event of unexpected emergencies or unscheduled overtime. To request an emergency ride home, simply call 1-800-234-RIDE and let our friendly customer service representatives know that you will like to request an emergency ride home. They will do the rest.

Who can participate?

In order to be eligible, commuters must carpool, vanpool, ride transit, bicycle, or walk to work at least three days a week. To be eligible you must live in Monroe, Miami-Dade, Broward, Palm Beach, Martin, St Lucie or Indian River county.

What is an emergency situation? 

  • Illness of the commuter or a member of his/her immediate family
  • Unscheduled overtime or extended work hours
  • A carpool/vanpool driver’s inability to make the scheduled trip home due to an unexpected work schedule or illness
  • Regular transit service is unavailable or inaccessible